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Notes from the work of building person-centred AI for care.
Case studies, product thinking, and industry context, written for therapists, managers, and everyone closing the gap between clinical expertise and frontline care.
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Why every progress note should point back to a goal
Carers, support workers, therapists and clinicians have always captured what happened in a session. As funding moves from service-based to outcomes-based, each note also needs to show progress against a person's goals, and writing notes directly against those goals keeps the evidence in the everyday record.
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